X20 Electric Bike 20 Inch Fat Tire Off Road Ebike 2000W 48V 20AH Powerful Mountain Electric Bicycle For Adults Cycling E BIKE

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Product Details

Polish warehouse

It is expected that in mid-May, the Polish warehouse will have stock. The quantity is small, the configuration is: 1000W 20AH, please place an order with the customer service in advance.

Croatia, Wales, Italy, Finland, Slovenia, Sweden, Greece, Ireland, Portugal, Germany, Austria, Hungary, Poland, Spain, France, Netherlands, Belgium, Luxembourg, Monaco, Bulgaria, Denmark, Estonia, Lithuania, Latvia, Romania, Czech Republic, Slovakia, United Kingdom, Switzerland, Norway.
Shipping time approximately: 3-7 days.

Please pay attention to the three countries of the United Kingdom, Switzerland and Norway
1. The UK is not equipped with British-standard chargers, only European-style chargers.
2. The shipment from Poland faces the second customs clearance, and some additional fees need to be paid, about 120 US dollars.
3. The speed is also 3-7 working days to arrive.

Warm Note

Order reminder:

Dear friends,When placing an order in EU countries choose to ship from China without paying VAT tax.
Support one Drop Shipping without any mark, please rest assured to cooperate.
If you have special needs, you can consult the customer service staff to cooperatesuch as: adjusting the speed, adjusting the configuration and so on.

>>> Frequently Asked Questions
Q: Are there any tariffs?
A: Ship from China ,Not need tax, EU countries, UK. There are no other costs. Express delivery directly to your door.
Shipping from Poland: UK, Switzerland, Norway require additional customs clearance fee.
Q: Hello, how many days can the goods be shipped?
A: Usually 3 days, after the goods are on the ship or plane: 35 days, UPS will deliver.
Japan: 10 days by air
South Korea: 10 days
Australia: 30 days
Europe: 40 days
United States: 45 days
Canada: 55 days
United Kingdom: 45 days
Ukraine: 25 days
Russia 25 days
Q: Can the battery be removed?
A: Yes, the battery can be taken out from the outside

Packing list
Electric bicycle*1+Battery +Multi-function tool*1+Charger*1+Pedal*2
gift:Mudguard*2

XQS-X20 EBIKE

Electric bikes are popular than ever. They are eco-friendly, convenient to use, and extremely versatile.

Basic parameters

Expanded size: length 1710*width 600*height 1100mm
Wheelbase: 1180mm
Actual weight: 34kg
Mode: pure electric, electric assist, pedal
Frame material: aluminum
Front fork: hydraulic front fork
Braking system: front and rear mechanical Oil disc brakes
Transmission system: rear drive
Tire size: 20*4.0
Display: LCD
Maximum speed ≤55km/h
Endurance 60km
Slope <35°
Load weight≤150kg
Motor parameters: 48v1000 and 48v500w
Motor type: DC brushless high-speed motor
Rated power 2000w
Rated voltage 48V
Main technical parameters of charging
Output power 3A
Charging time 4-6H
Lithium battery parameters
Battery type: 18650 lithium battery
Capacity 10AH,15AH,20AH
The main parameters of the controller
Undervoltage protection: 39V
Overcurrent protection: 28A

Packing list
Electric bicycle*1
Battery *1
Multi-function tool*1
Charger*1
Pedal*1
Manual *1

Item Specifics
Brand Name:
QIYOU
Origin:
CN(Origin)
Power Supply:
Lithium Battery
Voltage:
48V
Foldable:
No
Wattage:
> 500w
Wheel Size:
20“
Max Speed:
>50km/h
Certification:
CE
Range per Power:
> 60 km
Style:
Multifunctional Type
Model Number:
XQS-X20
Motor:
Brushless
Frame Material:
Aluminum Alloy
Rated Passenger Capacity:
One Seat
speed:
55Km/h
Expanded size:
length 1710*width 600*height 1100mm
Wheelbase:
1180mm
Actual weight:
34KG
Mode:
pure electric, electric assist, pedal
Frame material:
aluminum
Front fork:
hydraulic double shoulder front fork
Transmission system:
Rear drive
Tire size:
20*4.0
Display:
LCD
Endurance:
60km
Undervoltage protection:
39V
Overcurrent protection:
28A
Battery capacity:
10AH,15AH,20AH
Applicable people:
adults, not children
Motor Power:
2000W and 1000W
Shipping & Payment

SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Hepsia LoginStore (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://hepsia.uk

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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