1. We will shipped the parcel in2-6 days after you made payment.
2. The shipment is free shipping via China Post Registered Air Mail , if the package weight is more than 2kg , we will use EMS e-EMS China Post Air Parcel Aramex HKDHL etc.
3. The package details is not the actual weight and size of the goods, if you need to know the actual weight and size, you just need to contact us.
4. Delivery time is about 15-45 days.
5. If buyer want to use more faster shipping method, like EMS, DHL etc, please communicate with us about the increase shipping.
6. The shipping cost does not include any import taxes, and buyers are responsible for customs duties.
1. Any import charges or fees are the buyer's responsibility.
2. Suppliers are not responsible for delays caused by the customs department in your country.
3. Additional costs or delays may occur during international trade. We sincerely hope that you do not use additional import costs or customs clearance delays as a reason for requesting refunds or leaving negative feedback.
We will check the goods quality before shipment. If there are some unexpected problems happen, we hope to solve the problems with buyer through friendly in the following ways:
1. If it is quality problem, buyer can contact me directly,i will give you answer within 12 hours
2. Man-made damaged, buyers take full responsibility.
4.Size and color
Our product size there may be error, error in the range of 1-3cm. Product color due to screen, light and photographed background and other reasons there will be a slight color difference. This is to belong to the normal range
Your satisfaction and positive feedback is very important to us. If you are satisfied with our products and services, please leave positive feedback and give us 5 stars; if you have any questions about our products or services, please contact us first, we will do our best to solve any problem, and provide the best service for you,so do not give feedback directly . Thank you for your cooperation.
For Internet Bar
for Video Game
For Mobile Phone
Number Of Drivers:
up to 32 Ω
ES1 BLUETOOTH EARPHONE FRO XIAOMI IPHONE HUAWEI PHONE
Headphone Pads Material:
Support Memory Card:
Frequency Response Range:
20 - 20000Hz
Total Harmonic Distortion:
Apple Siri Support
Active Noice Cancelling
Shipping & Payment
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Hepsia LoginStore (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://hepsia.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Why Buy From Us
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.